FAQS
1. What products does Ovara&Co sell?
We specialize in high-quality posture support products, including our signature posture correctors, designed to enhance your posture, alleviate discomfort, and improve overall well-being.
2. How do I place an order?
Placing an order is easy! Browse through our collection of posture correctors, add the items you wish to purchase to your cart, and proceed to the checkout page. You’ll be prompted to enter your shipping and payment information to complete the order.
3. Can I change or cancel my order after I place it?
Once your order is confirmed, we begin processing it immediately. Unfortunately, we cannot make changes or cancel orders once they are placed. If you have any concerns, please reach out to us as soon as possible at info@ovaraandco.store, and we will do our best to assist you.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available through our checkout process.
5. How can I track my order?
Once your order has shipped, we’ll send you an email with tracking information. You can use the provided tracking number to follow your order’s progress through our carrier’s website.
6. Do you offer international shipping?
Currently, we offer shipping within the United States. We are working on expanding our international shipping options in the future. Stay tuned for updates!
7. What are your shipping costs and delivery times?
Please visit our Shipping Policy page for full details on shipping options, rates, and estimated delivery times.
8. How do I return or exchange an item?
We offer a 30-day return policy for eligible products. To return or exchange an item, please visit our Refund & Return Policy page for instructions on how to proceed.
9. I received a damaged or incorrect item. What should I do?
We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer service team at info@ovaraandco.store within 7 days of receiving your order. We’ll guide you through the return or replacement process.
10. How do I contact customer support?
If you have any questions, concerns, or need assistance, please reach out to us at info@ovaraandco.store. Our dedicated customer service team will respond to your inquiry promptly.
11. Are your products suitable for everyone?
Our posture correctors are designed for adults looking to improve posture and alleviate back pain. If you have specific medical conditions or concerns, we recommend consulting with a healthcare provider before using our products.
12. Do you offer any discounts or promotions?
Yes! We offer exclusive discounts and promotions throughout the year. Sign up for our newsletter to receive the latest updates on special offers and product launches.
13. How do I know if I need a posture corrector?
If you experience discomfort, back pain, or poor posture while sitting or standing, a posture corrector may be beneficial. For personalized advice, we recommend consulting with a healthcare professional.
14. How can I get updates on new products?
To stay updated on our latest posture support products and exclusive offers, subscribe to our newsletter or follow us on social media.
If you need further assistance, feel free to contact us at any time. We’re here to help you feel your best!